Privacy Policy

1. Information We Collect

• A technical identifier (GUID) when you open the question dialog
• Your responses to questionnaire items
• Your email address, only when you provide explicit consent
• Device and browser information (automatically collected)
• IP address and general location data

2. Legal Basis and Purpose for Data Processing

• Provide and improve our services (legitimate interest)
• Analyze usage patterns and service performance
• Send communications (only with your explicit consent)
• Comply with legal obligations

3. Use of Cookies

We use a cookie to:

• Store a session-based unique identifier (GUID)
• Track your progress during the question flow

This cookie contains no personal data and is set only after you consent.

4. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. You may contact us at any time to request data deletion, which we will process within 30 days unless legally required to retain certain information.

5. Data Access & Security

Your data is accessible only to authorized TalktoWin personnel on a need-to-know basis. We implement industry-standard security measures including encryption, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• Access and obtain a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data (right to be forgotten)
• Withdraw consent at any time
• Object to data processing
• Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at: hello@talktowin.app. We will respond to requests within 30 days.

For general inquiries, please contact us at: hello@talktowin.app

7. Third-Party Services

Our service may use third-party platforms for hosting, analytics, and communication. These services have their own privacy policies. We are not responsible for their data practices.

8. Limitation of Liability

To the maximum extent permitted by law, TalktoWin shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service or any data breaches, regardless of the cause.

9. Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

10. Policy Updates

We may update this policy periodically. Material changes will be communicated via email (if provided) or through prominent notice on our website. Continued use of our service after changes constitutes acceptance of the updated policy.